Empowering end users in the development of terminological ontologies to further sustainable digital solutions
Keywords:
user-centred approach, domain-specific terminology, terminological ontologies, dual-mode visualizationsAbstract
This article explores an innovative approach to developing terminological ontologies by actively involving end users. The study outlines the methodology, presents results from a pilot study, and discusses the implications for promoting data-driven cultures and sustainable digital solutions. In particular, we propose an inclusive user-centred approach to building terminological ontologies, which may serve as a semantic layer of a data catalogue. A pilot study is presented, in which participants were given a sequence of three simple tasks conducted in a (non-invasive) controlled experimental setting uncovering conceptualizations in a natural business context. The pilot study shows that within a short time frame, it is possible for participants to produce relevant domain-specific terminology which may start the subsequent drafting of a terminological ontology. Moreover, effective dual-mode visualizations of terminological ontologies combining textual and graphical formats may enable end users in the further expansion and quality assurance of ontologies.
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